About Kloudserv

We plan before we build. Then we stay.

Kloudserv is a Salesforce and practical AI partner for associations and nonprofits. We exist because too many organizations like yours buy a system before anyone has written down what it needs to do, and end up paying for the same discovery twice.

What we believe

Five things we won't compromise on.

They shape every proposal we write and every system we build, for associations and nonprofits alike.

  1. 01

    Plan first.

    Nobody should choose a system before they know what they have, what it costs and what each team needs. That is what the Blueprint is for.

  2. 02

    Write it down in plain English.

    Every decision, every setting and every change is documented in words your staff can read, not only the person who built it.

  3. 03

    Lock nothing in.

    Your system, your documentation and your plan stay yours. If you choose to work with someone else, you take everything with you.

  4. 04

    Recommend what fits, not what we sell.

    The Blueprint is vendor-neutral. It weighs every option, including keeping what you have, and any partner can quote from it.

  5. 05

    One clean record before AI.

    AI is only as good as the data underneath it. We get the foundation right, then put AI to work where a person still decides.

Documented as we go

If we left tomorrow, your team would know how it all works.

Every change we make is written up in plain English, next to the reason it was made. It is how a certified Salesforce team works for you without becoming the only people who understand your system.

  • What changed, why, and who asked for it
  • Written for your staff, not for developers
  • Yours to keep, whoever looks after the system next

Read: Owning your systems after the build

Change log · Lakeview Association
C-031Renewal reminders now go 60, 30 and 7 days before the due dateAsked for by Membership · reason: fewer silent lapsesLive
C-032Event registrations now appear on the member's recordAsked for by Programs · reason: one place to lookLive
C-033Gift receipts sent from the donor's own recordAsked for by Development · reason: no more spreadsheetsYour review
C-034CE credits shown on the member's portal pageAsked for by Education · reason: fewer routine emailsPlanned

Proof

80+

Salesforce implementations behind the method, delivered by a certified Salesforce team.

“Kloudserv stands out as a company that is very genuine in solving for our needs and not just working to close the deal on the contract.”

Juan Calixto, VP of External Relations, Chicago Community Loan Fund

“Our needs and goals as an organization were prioritized by Kloudserv, and they worked diligently and quickly to determine solutions and recommendations.”

Reed Lievers, Partnerships and Development Manager, Pollinator Partnership
Sunil Dua

The person behind it

Sunil Dua leads Kloudserv.

Executive Director and Principal Consultant, Kloudserv

Sunil leads Kloudserv and takes the first conversation with every organization himself. Across more than 80 Salesforce implementations, he has seen that the hardest part of a systems change is rarely the software: it is knowing how the work really happens, deciding in the right order, and leaving the organization able to run what it owns. That is why every engagement starts with a plan, is written down in plain English, and puts AI to work only on data the organization can trust.

Talk to us before you choose anything.

A 30-minute conversation about your systems and what's getting in the way. No pitch, and you leave knowing your next step, whether or not it involves us.

Not ready for a call? See how we build or how support works